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If you have questions regarding your shipping status, please note the following:

• Once you place your order, please allow 1-2 business days to process your order.

• You will get a Shipment Confirmation email after your order has been processed which includes your tracking number. The tracking number will be active within few days after.

• After processing time it will take 8 - 13 business daysfor delivery in the United States, and 10 - 15 business daysfor international orders (depending on location).

All emails will be answered within 12 hours.

For additional information please go to our FAQs section.